GFS Indústria de Alimentação Animal Ltda, trade name GFS – Global Feed Solutions, CNPJ 20.246.389/0001-67, state tax ID 90664971-32, at Rua Haydio Miguel de Souza, 100, Parque Industrial Zona Norte, Apucarana, Paraná, Brazil, CEP 86806-440, is the controller of personal data processed on this website and on the company’s WhatsApp. Privacy contact: contato@gfs.group and +55 43 3423-5708. This policy covers https://gfs.group/, including other language versions, forms, email, and the GFS WhatsApp Business number.
On the website we collect name, email, phone, company, city, role, and the text you send. We also record IP address, date and time, pages visited, browser, language, and cookie identifiers. On WhatsApp we collect the number, profile name, message content, audio, images and files you send, and the time. If the conversation becomes a commercial contact, we keep the company, product interest, approximate volume, and the history needed to continue it. We do not ask for an identity document, health data, children’s data, or bank data on this channel. If you send any of that anyway, we delete it as soon as we identify it.
We use the data to answer information and quote requests, provide technical support on animal nutrition, keep the conversation, follow up with people who asked to be contacted, operate and protect the site, measure use in aggregate, and meet a legal duty or an authority’s order. We do not use the conversation for automated decisions that produce legal effects. We do not sell contact lists. Commercial messages continue only from a contact you started or from consent, and you can ask us to stop at any time.
Processing relies on steps taken at your request before a contract, on the legitimate interest in answering and recording the contact, on consent when a message is promotional or a cookie is not essential, and on compliance with a legal obligation. Consent can be withdrawn without affecting processing that was already lawful.
WhatsApp runs on Meta’s platform. When you write to our number, the message is processed by Meta under its policy at https://www.whatsapp.com/legal/privacy-policy. We share data with those who host the site, send email, and keep backups, only to provide that service and under a duty of confidentiality. We also share when the law or an authority requires it. We do not share data with advertisers so they can build a profile of you. GFS does not use WhatsApp data to train a third party’s artificial intelligence model.
Data may be processed in Brazil and in countries where Meta and the hosting operators keep servers. An international transfer happens to carry out the contact you requested, with the safeguards of Brazilian Law 13.709/2018. The conversation and the commercial record stay for the life of the contact and for as long as GFS needs to show that the contact happened, at most five years after the last contact, unless a longer legal duty applies. Site security data stays for up to twelve months. After that we delete or anonymize it.
You may confirm the processing, access, correct, ask for anonymization, blocking or deletion, ask for portability, know with whom we shared the data, and withdraw consent. Send the request to contato@gfs.group with the number or email used in the contact. We reply within fifteen days. You may also petition the Brazilian National Data Protection Authority.
Strictly necessary cookies stay on so the site works and remembers the language. Measurement cookies are used only if you accept them. You can refuse or delete cookies in the browser. Refusal may limit a function, not access to public content. We use access control, protected transmission, and backup. No method is free of risk. If an incident creates a relevant risk, we will notify the affected people and the authority when the law requires it.
This channel is not directed at anyone under eighteen. If we identify a child’s or teenager’s data sent without a legal basis, we delete it. The current version is the one published on this page, with the update date. Publication replaces the previous version. Using the site or WhatsApp after an update means you have seen this version. Questions: contato@gfs.group.
Pioneers in lignocellulose and patented nutritional technologies.
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